Customer Portal
Welcome to the Customer Portal!
✅ Submit repair requests
✅ Manage your payment subscriptions and billing
✅ Request rental upgrades
✅ Request moving assistance
✅ Cancel your rental / return your appliances
Need a repair / service?
Complete this form for fastest service, and to get it scheduled as soon as possible:
Payments and billing
Need to update your information?
– Update your credit card, phone, email or personal information.
Go here to access your account:
Moving? Yes – We do that!
Need help moving your rental equipment?
Complete this form and schedule a moving date:
Upgrade Your Rental
Looking to upgrade to a newer machine?
Get a new and better model, bigger load sizes or more additional features!
We make it easy!
Complete this form, we’ll contact you with available options:
Appliance Preference Exchange
Most mechanical issues are covered under your rental agreement at no additional charge.
If your appliance is operating normally, but you’d simply like a different model, we also offer customer-preference exchanges.
Exchange Fees:
One Appliance – $50
Washer & Dryer Set – $100
These fees help cover transportation, labor, and reinstallation.
*Before requesting an exchange, consider upgrading to one of our Premium Rental Packages for a new unit, additional features and bigger capacities equipment.
Appliance Upgrade – When upgrading your monthly subscription, there is no extra fee. Just pay the difference in the new subscription monthly.
Example: Current subscription 74.99, Upgrade requested to next level Premium 89.99/mo.
Just pay the $15 difference monthly
ARC Rental Cancellation Request
Finished renting?
Complete this form to schedule a removal date. Please give 10 business days notice prior to cancellation.
Rental billing continues until equipment has been picked up
Washers & Dryers
Delivered, Installed & Maintained
Laundry Made Easy