SERVICE REQUESTS

Appliance Service Request

Having an issue with your appliance rental?

Submit the form below and ARC will review your request as quickly as possible.

⚠ Water Leak? Turn off washer water supply valves – Submit request immediately 

ARC Bot service Repair thumbs up

"The more details and photos you provide, the faster I can help!"

- ARC Bot

Submit Request

Tell us what's happening.

Upload Pics/Video

Photos help us diagnose issues faster.

Get Scheduled

We'll contact you with next steps.

Typical Response Times

⚠️ Emergency Water Leak: Same Day – Shut off your washer water valves ⚠️ 

(See FAQ)

Washer Not Operating: 1-2 Business Days

 Dryer Not Heating: 1-2 Business Days

 General Service Issues: 1-3 Business Days

FAQ

1) What if my washer is leaking? 

 

⚠️ Turn off the water supply valves behind the washer and submit a service request immediately. ⚠️

 

2) What if my dryer is not heating?

Check the lint filter and verify the breaker has not tripped.

 

3) Is service included?

Yes. Routine repairs for rental equipment are included with your rental agreement.

 

4) How quickly will someone contact me?

Most requests receive a response within 1 business day