Customer Portal
Welcome to the Customer Portal!
• Submit repair requests
• Manage your payment subscriptions and billing
• Request rental upgrades
• Request moving assistance
• Cancel your rental / return your appliances
Need a repair?
Complete this form to get it scheduled as soon as possible:
Need to update your billing info?
Update your credit card, phone, email or personal information.
Go here to access your account:
Moving? Yes – We do that!
Need help moving your rental equipment?
Call and schedule a moving date:
Upgrade Your Rental
Looking to upgrade to a newer, quieter machine? A larger capacity, better model, or additional features?
We make it easy!
Tell us what you’re looking for here, we’ll contact you with available options:
Appliance Exchange
Most mechanical issues are covered under your rental agreement at no additional charge.
If your appliance is operating normally, but you’d simply like a different model, we also offer customer-preference exchanges.
Preference Exchange Fees:
One Appliance ………… $50
Washer & Dryer Set …. $100
Appliance Upgrade…. $0 when upgrading your subscription
These fees help cover transportation, labor, and reinstallation.
Before requesting an exchange, consider upgrading to one of our Premium Rental Packages for additional features and newer equipment.
ARC Rental Cancellation Request
Finished renting? Complete this form to schedule a removal date
Rental billing continues until equipment has been picked up
Washers & Dryers
Delivered, Installed & Maintained
Laundry Made Easy