SERVICE REQUESTS

Appliance Service Request

Having an issue with your rental appliance?

Submit the form below and ARC will review your request as quickly as possible.

Water Leak? Submit immediately.

Submit Request

Tell us what's happening.

Upload Pics/Video

Photos help us diagnose issues faster.

Get Scheduled

We'll contact you with next steps.

"The more details and photos you provide, the faster I can help!"

- ARC Bot

Typical Response Times

Emergency Water Leak: Same Day

(See FAQ Here)

Washer Not Operating: 1-2 Business Days

Dryer Not Heating: 1-2 Business Days

General Service Issues: 1-3 Business Days

Dryer Service Request

Customer Name

Phone

Email Address

Rental Street Address

Apartment / Unit#

City

Zip

Are There Stairs?

Is it plugged in?

Door fully closed?

Breaker Tripped?

Lint Trap Clean?

Error Code?

Enter Error Code

Issue Type

Photo/video

Problem Description

Consent

I understand a technician may need access to the appliance and someone over 18 may need to be present.

Washer Service Request

Customer Name

Phone

Email Address

Rental Street Address

Apartment / Unit#

City

Zip

Are There Stairs?

Is it plugged in?

Lid fully closed?

Breaker Tripped?

Water Is On?

Error Code?

Enter Error Code

Issue Type

Photo/video

Problem Description

Consent

I understand a technician may need access to the appliance and someone over 18 may need to be present.

FAQ

1) What if my washer is leaking?

Turn off the water supply valves behind the washer and submit a service request immediately.

2) What if my dryer is not heating?

Check the lint filter and verify the breaker has not tripped.

3) Is service included?

Yes. Routine repairs for rental equipment are included with your rental agreement.

4) How quickly will someone contact me?

Most requests receive a response within 1 business day