SERVICE REQUESTS
Appliance Service Request
Having an issue with your appliance rental?
Submit the form below and ARC will review your request as quickly as possible.
SERVICE HOURS: Monday – Friday 8-5pm
Water Leak? Turn off washer water supply valves – Submit request immediately
"The more details and photos you provide, the faster I can help!"
- ARC Bot
Submit Request
Tell us what's happening.
Upload Pics/Video
Photos help us diagnose issues faster.
Get Scheduled
We'll contact you with next steps.
Typical Response Times
Emergency Water Leak? Shut off your washer water valves
SERVICE HOURS: Monday – Friday 8-5pm
Washer Not Operating: 1-2 Business Days
Dryer Not Heating: 1-2 Business Days
General Service Issues: 1-3 Business Days
FAQ
1) What if my washer is leaking?
Turn off the water supply valves behind the washer and submit a service request immediately.
2) What if my dryer is not drying?
Check the lint filter and verify the breaker has not tripped. Also check your external dryer vent outside the building for a blockage
3) Is service included?
Yes. Routine repairs for rental equipment are included with your rental agreement.
4) How quickly will someone contact me?
Most requests receive a response within 1 business day